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Smthn Studio Logo Isle of Man

Privacy Policy

Last updated: September 2026
 

SMTHN Studio (“SMTHN”, “I”, “me” or “my”) respects your privacy and is committed to protecting your personal information.
 

This Privacy Policy explains what information I collect, why I collect it, how it is used and the rights you have in relation to it.
 

SMTHN Studio is a sole trader business based in the Isle of Man and is the controller of the personal information described in this policy.
 

If you have any questions about this policy or how your information is handled, you can contact me at hello@smthn.co.uk.
 

What information I collect

Depending on how you interact with SMTHN, I may collect information including:

  • your name

  • email address

  • telephone number

  • business or company name

  • information you submit through the website contact form

  • information you provide when booking a call

  • correspondence between you and SMTHN

  • information you provide during an enquiry or client project

  • billing and transaction information where you become a client

  • technical information about how you use the website, where analytics or similar technology is enabled

Please don't send sensitive personal information through the website unless it is genuinely necessary.
 

How I collect your information

I may collect information when you:

  • contact me through smthn.co.uk

  • email or message me directly

  • book a call or meeting

  • enquire about or purchase my services

  • work with me as a client

  • subscribe to marketing emails, where this option is available

  • interact with the website and its analytics or cookie technologies

I may also receive information from third-party platforms you choose to use to communicate or work with me.
 

How I use your information

I use personal information where necessary to:

  • respond to enquiries

  • arrange discovery calls and meetings

  • provide quotes and proposals

  • enter into and manage client relationships

  • deliver my services

  • communicate with clients

  • manage projects, files and approvals

  • issue and maintain business and financial records

  • improve the website and understand how it is being used

  • send marketing communications where I have an appropriate lawful basis to do so

  • comply with legal, tax and regulatory obligations

  • establish, exercise or defend legal claims where necessary

I will only use your personal information where I have a lawful basis for doing so.

Depending on the circumstances, this may include taking steps at your request before entering into a contract, performing a contract with you, complying with a legal obligation, pursuing my legitimate business interests where these do not override your rights, or obtaining your consent.
 

Marketing communications

SMTHN may offer the option to subscribe to email marketing or other updates.

Where consent is required, I will only send these communications where you have actively chosen to receive them.

You can unsubscribe at any time using the unsubscribe link in an email or by contacting hello@smthn.co.uk.

Unsubscribing from marketing will not prevent me from sending necessary communications relating to an enquiry, booking or existing client relationship.
 

Cookies and analytics

SMTHN may use cookies and analytics technologies to understand how visitors use smthn.co.uk and to help improve the website.

Where required, non-essential cookies will not be placed on your device without your consent.

The website's cookie controls will provide further information about the cookies in use and allow you to manage your preferences.
 

Third-party services

To run SMTHN and deliver my services, I may use trusted third-party platforms and service providers.

These may include services for:

  • email and communications

  • website hosting

  • website analytics

  • appointment scheduling

  • email marketing

  • cloud storage

  • project management

  • content creation

  • social media management

  • accounting and business administration
     

Platforms used by SMTHN may include Google Drive, Canva, Notion, Metricool, Calendly and Mailchimp, where relevant.
 

These providers may process personal information on my behalf or as separate controllers under their own privacy terms.
 

Some providers may process or store information outside the Isle of Man. Where personal information is transferred internationally, I take reasonable steps to ensure appropriate safeguards are in place where required by applicable data protection law.
 

I do not sell your personal information.
 

How long I keep your information

I only keep personal information for as long as reasonably necessary for the purpose for which it was collected, including satisfying legal, accounting and reporting requirements.

Enquiry information that does not result in a client relationship will generally be retained only for as long as it remains reasonably relevant to the enquiry or potential future work.

Client, contractual and financial records may be retained for longer where necessary for tax, accounting, legal or record-keeping purposes.

When information is no longer required, I will securely delete or anonymise it where reasonably practicable.
 

Keeping your information secure

I take reasonable organisational and technical measures to protect personal information against accidental loss, misuse, unauthorised access, alteration or disclosure.

However, no website, email service or online storage system can be guaranteed to be completely secure.
 

Your rights

Under applicable Isle of Man data protection legislation, you may have rights in relation to your personal information, including the right to:

  • request access to personal information held about you

  • ask for inaccurate information to be corrected

  • request deletion of your information in certain circumstances

  • request restriction of processing in certain circumstances

  • object to certain types of processing

  • request transfer of your information in circumstances where the right to data portability applies

  • withdraw consent where processing is based on consent

Not every right applies in every circumstance.

To exercise your rights, contact hello@smthn.co.uk.

You also have the right to raise concerns with the Isle of Man Information Commissioner if you believe your personal information has been handled in breach of applicable data protection law.
 

Third-party links

The SMTHN website may contain links to other websites or platforms.

I am not responsible for the privacy practices, security or content of third-party websites. If you follow an external link, you should review that organisation's privacy information separately.
 

Changes to this policy

I may update this Privacy Policy from time to time to reflect changes to SMTHN's services, website, technology or legal obligations.

The latest version will always be published on smthn.co.uk, with the date of the most recent update shown at the top of this page.
 

Contact

For any questions about this Privacy Policy or the way SMTHN handles personal information, contact:

SMTHN Studio
Isle of Man
hello@smthn.co.uk
smthn.co.uk

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